At CYCNO, we offer secure and convenient payment options to ensure a safe and seamless shopping experience.

Accepted Payment Methods

We currently accept the following payment methods:

• Visa
• Mastercard
• American Express
• Maestro
• UnionPay
• Apple Pay
• Google Pay
• Shop Pay
• PayPal (where available)

The payment methods available to you will be displayed during checkout based on your location and device.

Secure Payments

Your security is important to us.

All payments are processed through trusted, PCI DSS-compliant payment providers using industry-standard SSL (Secure Socket Layer) encryption. Your payment information is encrypted during transmission and handled securely.

CYCNO does not store your complete credit or debit card details on our servers.

Currency

All prices displayed on our website are shown in the currency selected on the website or during checkout.

Applicable taxes, including VAT where required by law, will be displayed before you complete your purchase.

Payment Authorization

When you place an order, your payment will be authorized and charged at the time of purchase.

Orders will only be processed after successful payment authorization.

If your payment is declined or cannot be authorized, your order will not be processed. Please contact your bank or payment provider if you experience payment issues.

Order Confirmation

After your payment has been successfully processed, you will receive an order confirmation email containing your order details.

If you do not receive your confirmation email within a few minutes, please check your spam or junk folder or contact our customer support team.

Refunds

If your return is approved in accordance with our Return & Refund Policy, your refund will be issued to the same payment method used for the original purchase.

Refunds are generally processed within 5–10 business days after the returned item has been inspected and approved.

Please note that your bank or payment provider may require additional time before the refunded amount appears in your account.

Fraud Prevention

To help protect our customers, all transactions are subject to security verification and fraud prevention measures.

In certain cases, we may request additional information before processing an order if unusual activity is detected.

Need Assistance?

If you have any questions regarding payments or experience any issues during checkout, please contact our customer support team.

CYCNO

Email: info@cycno.dk

Phone: +49 699-855-4723

Address:

Europastraße 19c

45888 Gelsenkirchen

Germany

Customer Support Hours:

Monday – Friday

Response Time: Within 24 business hours